Accessibility Statement

PRODECA (Promotora d'Exportacions Catalanes) has undertaken to make its website accessible in accordance with Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices in the public sector (hereinafter, Royal Decree 1112/2018, of September 7), transposing Directive (EU) 2016/2102 of the European Parliament and of the Council, of October 26, 2016. 

This accessibility statement applies to https://www.prodeca.cat excluding embedded content from other domains.

1. Compliance status

This website is "partially compliant" due to the lack of conformity of the aspects indicated below.

2. Content not accessible

1.    The content collected below is not accessible for the following reasons:

  1. Some pages incorporate a video player that does not have one to select and play available audio descriptions [requirement number 7.2.1 of the UNE-EN 301549:2021-03 Reproduction of audio description]
  2. Some pages incorporate a video player that does not provide controls for the playback of subtitles and audio description at the same level of interaction as the rest of the controls [requirement number 7.3 of the UNE-EN 301549:2021-03 User controls for subtitles and audio description]
  3. Some images are not labeled or have a generic textual alternative [requirement number 9.1.1.1 of the UNE-EN 301549:2021-03 Non-textual content standard].
  4. Some recorded videos may not contain subtitles [requirement number 9.1.2.2 of the UNE-EN 301549:2021-03 subtitles (recorded) standard]
  5. Some pre-recorded videos on the website do not have audio description or alternate media. requirements number 9.1.2.5 and 9.1.2.3 of the UNE-EN 301549:2021-03 standard Audio description or alternative means (recorded)]
  6. In some forms, the input field that collects information about the user does not have the purpose identified [requirement number 9.1.3.5 of the UNE-EN 301549:2021-03 standard identification of the input purpose]
  7. On some pages the contrast ratio in text or images may not be at least 4.5:1 [requirement number 9.1.4.3 of the UNE-EN 301549:2021-03 minimum contrast]
  8. On some pages, some elements do not have the keyboard focus [requirement number 9.2.1.1 of the UNE-EN 301549:2021-03 Keyboard standard]
  9. Occasionally, some link may not have the specific purpose defined textually [requirement number 9.2.4.4 of the UNE-EN 301549:2021-03 purpose of links]
  10. There are contents or phrases within the page whose language cannot be determined by program [requirement number 9.3.1.2 of the UNE-EN 301549:2021-03 Language of the parts]
  11. Occasionally, there could be an entry error in a field/form for which the user was not notified of the suggestion to solve it [requirement number 9.3.3.3 of the UNE-EN 301549:2021-03 standard Error suggestion]
  12. In some pages there may be duplicate attributes and IDs [requirement number 9.4.1.1 of the UNE-EN 301549:2021-03 processing standard]
  13. On some pages, the user interface components such as form elements, links and components generated by script do not follow the structure recommended by the accessibility guidelines [requirement number 9.4.1.2 of the UNE-EN 301549:2021-03 standard Name, function , worth]
  14. On some pages, the status messages may not be determined by programming through functions or properties [requirement number 9.4.1.3 of the UNE-EN 301549:2021-03 standard status messages]
  15. Some images are not labeled or have a generic textual alternative [requirement number 10.1.1.1 of the UNE-EN 301549:2021-03 Non-textual content standard].
  16. In some documents, the information, structure and relationships are not determined by software or have no alternative as text [requirement number 10.1.3.1 of UNE-EN 301549:2021-03 on information and relationships].
  17. In some documents, color has been used as the only visual means to transmit information, indicate an action, provoke a response or distinguish a visual element [requirement number 10.1.4.1 of the UNE-EN 301549:2021-03 use of color standard].
  18. In some documents, some elements do not have the keyboard focus [requirement number 10.2.1.1 of the UNE-EN 301549:2021-03 Keyboard standard].
  19. In some documents, sequential navigation using the keyboard may not have a consistent order [requirement number 10.2.4.3 of the UNE-EN 301549:2021-03 standard focus order].
  20. In some documents, the user interface components such as form elements, links and components generated by script do not follow the structure recommended by the accessibility guidelines [requirement number 10.4.1.2 of the UNE-EN 301549:2021-03 standard Name, function , worth].

2.    Disproportionate load

  1. Does not apply.

3.    The content does not fall within the scope of the applicable legislation

  1. There may be office files in PDF and other formats published before September 20, 2018 that do not fully meet all accessibility requirements. Although it has been ensured that most of them do comply.
  2. There may be third-party content that is not developed by Prodeca or that is not under its control, such as office files.

3. Preparation of this accessibility statementPreparació de la present declaració d’accessibilitat

This statement was prepared on September 13, 2022.

The method used to prepare the declaration was the external accessibility audit carried out by the web accessibility consultant Everycode S.L, on September 9, 2022..

Last revision of the declaration: September 13, 2022..

4. Comments and contact information

Communications about accessibility requirements can be made (article 10.2.a of Royal Decree 1112/2018), such as:

  • Report any possible breach by this website.
  • Convey other content access difficulties.
  • Formulate any other query or suggestion for improvement regarding the accessibility of the website.

For these communications, these communication channels are available:

In accordance with article 10.2.b of RD 1112/2018, you can also submit:

  • A complaint regarding compliance with the requirements of RD 1112/2018.
  • A request for accessible information regarding:
    • Contents that are excluded from the scope of application of RD 1112/2018 as established by article 3, section 4.
    • Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the Request for accessible information, the facts, reasons and request must be specified clearly, allowing it to be verified that it is a reasonable and legitimate request.

Requests for accessible information and complaints can be submitted through “Request accessible information or make a complaint”, as well as the other options included in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Requests and complaints are registered in accordance with the requirements established by Law 39/2015 of October 1, of the Common Administrative Procedure of Public Administrations.

5. Application procedure

If, once a request for accessible information or complaint has been made, it has been rejected, the decision taken is not in agreement, or the response does not meet the requirements set forth in article 12.5, the person concerned may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty working days has elapsed without having received a response.

The claim can be submitted through Claim an application, as well as in the rest of the options included in Law 39/2015, of October 1, of the Common Administrative Procedure of Public Administrations.

Complaints will be received and processed by the Unit responsible for accessibility of the General Directorate of Citizen Attention, of the Department of the Vice Presidency, Economy and Finance.